Information for Patients

Most infusions take from 30 minutes up to an hour, depending on the medication or volume of fluid to be given. Patients having an iron infusion or antibiotics will be required to remain for a short period of observation following their dose to monitor for the unlikely possibility of a reaction.

To optimise patient privacy, we ask that any person accompanying you to The Infusion Clinic remains in our waiting room. Please note that there is no facility provided for the care of children.

For your convenience during your treatment, we provide complimentary WiFi.

  • What Happens During Your Appointment

    Infusion therapy involves the administration of a medication through a needle or cannula. The cannula is usually inserted into a vein in your hand or arm and is then connected to a sterile bag that contains the fluid or medication to be infused.

    During your infusion our staff will measure and record your vital signs, such as blood pressure, heart rate and oxygen saturation.

  • What To Bring

    It is recommended that you wear comfortable loose-fitting clothes. Your sleeve will need to be pushed well above the elbow. This will allow our staff to more easily insert the cannula and to monitor your vital signs. As some intravenous fluids may make you feel cool, it is also suggested that you bring a jacket or cover to keep warm.

    For your convenience during your treatment, we provide complimentary WiFi.

  • Referral

    A referral and a standard prescription from a General Practitioner or a Specialist is required to have an infusion or a venesection.

    Your doctor will have access to either a paper referral form or can locate one on our websiteRe

  • Procedure Preparation

    It is important that you are well hydrated prior to your procedure. If you are able, please drink water before your treatment. If you suffer from a heart or kidney condition, please discuss the appropriate amount of hydration with your doctor.

  • Payment

    Payment is required on the day of treatment, we accept cash, Visa, Mastercard or Eftpos. The prices for an infusion start at $150.00, please check with our receptionist on the specific price for the infusion you require. A $20.00 discount will be given to holders of a valid pension or concession card. The cost of the medication is not included. Please note that there is currently no Medicare or private health fund rebate for the infusion.

  • Medications

    Medications can be obtained through your local pharmacy, or through Your Chemist Shop, which is located on the ground level of Wales Medical Centre (the same building as The Infusion Clinic). Please contact Your Chemist Shop on 02 9398 1080 to discuss your prescription medication requirements.