FAQs

  • How much does an Infusion Cost?

    Infusion costs start from $150.00. Pensioners and health care card holders will receive a $20.00 discount on each infusion.

    The costs of any medications are not included in the service fee and will need to be paid directly to the dispensing pharmacy. For more information, please refer to the pricing information for medications obtained through our preferred pharmacy.

  • Can I claim the cost of my infusion back from Medicare or Private Health Fund?

    Unfortunately, at this point in time, there is no rebate claimable from either Medicare or your private health fund.

  • How long will the infusion take?

    Most infusions take less than 30 minutes. For patients having an iron infusion or antibiotics, please allow one hour as there is a 30 minute observation period post infusion.

  • How do I pay?

    Payment is required at the time of the treatment. We accept cash, Visa, Mastercard and Eftpos.

    A valid medicare card is required for a bulk billed therapeutic venesection.

  • What should I wear?

    Please wear comfortable, loose-fitting clothing. The medical staff will need to place a blood pressure monitor on you upper arm, so please ensure that sleeves can be pushed all the way up.

  • Where can I park?

    Please bear in mind that street parking can be quite difficult in Randwick. The Royal Randwick shopping centre offers two hours free parking – the entrance is off Avoca Street

    The Randwick Plaza Shopping Centre (Coles) has 1.5 hours free parking with a receipt from the centre – the entrance is off Clara Street.

  • Can I bring a friend or child with me?

    Unfortunately due to privacy concerns, support persons will not be able to join you in the infusion suite, however they are welcome to wait in our comfortable waiting room where we provide complimentary WiFi.

    We are unable to care for children whilst you are having your infusion so please make alternative arrangements for your child during this time.

  • What should I bring?

    We encourage you to relax whilst you are having your infusion, please bring reading material or something to occupy your time. Free WiFi is available within the clinic.

  • Can I have an Infusion whilst I am pregnant?

    Ferinject can be given after the 1st trimester. Please consult your doctor on your suitability for an iron infusion.

  • Can I get an attendance certificate?

    Yes – please let our receptionist know if this is required.

  • Can children have iron infusions?

    The minimum age for an iron infusion is 16 years.

  • Why should I obtain my medication through the recommended pharmacy?

    The Infusion Clinic recommends you obtain your medication through our recommended pharmacy for a number of reasons.  Firstly, intravenous preparations of medications are not commonly found in community pharmacies and sourcing the medication can be difficult, especially at short notice.  Furthermore, storage of such medications is of utmost importance to ensure safety and efficacy.  Our recommended pharmacist delivers your medication directly to The Infusion Clinic where it is stored appropriately in time for your infusion, ensuring maximum convenience and effectiveness.

    Lastly, the buying power of our patients ensures that prices of potentially expensive intravenous medications are kept to a minimum for everyone.

    Please note that there is no financial or other business relationship between The Infusion Clinic and our recommended pharmacy- our arrangement has been developed purely for the safety, affordability and convenience of our patients.